Billing Coordinator (Hybrid)

The Long Island law office of Kaufman Dolowich, an AV-rated® firm designated one of the “Best Companies to Work For”, is seeking candidates with a minimum of 2 years of experience as a Billing Coordinator to join our team. The candidate would be joining a growing, dynamic firm with more than 200 attorneys nationwide. This is a hybrid position, and candidates are required to work onsite and remotely throughout the week in the Woodbury, NY office.

Responsibilities and Duties:

• Edit prebills according to Billing Attorney instructions, including adjustments to time descriptions, transfers, and write-downs of unbilled time/costs, following firm policy.
• Finalize and post invoices in firm financial software; ensure accurate submission of client bills via email or e-billing systems; reconcile the Coyote e-bill pending list and monitor/report on status as needed.
• Maintain current budgets, matters, and timekeepers in e-bill sites to ensure timely submissions.
• Monitor e-bill status regularly to ensure successful processing and timely payments; escalate issues and coordinate resolution with relevant parties.
• Investigate and resolve e-bill submission errors.
• Analyze carrier reductions and process appeals as necessary.
• Review and analyze e-billing short pays and advise on write-offs according to protocol.
• Regularly clean up stale time/uncollectible amounts and obtain necessary authorization for write-offs in line with firm policy.
• Independently handle complex e-billing issues and sensitive billing concerns with Billing Attorneys and clients.
• Participate in new carrier setups to ensure compliance with carrier requirements.
• Review and ensure compliance with clients' Outside Counsel Billing Guidelines.
• Follow up with Billing Attorneys on on-account invoices to ensure timely and accurate WIP relief.
• Communicate proactively with assigned Billing Attorneys to review unbilled (WIP) and appeals needing attorney feedback.
• Allocate retainer funds to bills as directed by attorneys.
• Actively contribute to firm-wide projects and process improvement initiatives.
• Assist with special projects as needed.

• Perform other duties to support firm and office operations as required.
• Minimum of 2 years hands-on experience in billing or accounting, within a legal environment.
• Elite, Aderant, Coyote (or equivalent) legal accounting software experience.
• Electronic billing experience, Bill Blast or Ebilling HUB experience a plus.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced legal environment.
• Ability to work independently with minimum supervision and as part of a team environment.
• Strong knowledge and experience with billing software, accounting systems, and Microsoft Office suite, with the ability to learn new software and tools quickly. Advanced Excel, MS Word and Outlook skills. Familiarity and working knowledge of UTBMS codes and LEDES1998B format. Familiarity and working knowledge of WIP and A/R balances.
• Strong attention to detail and accuracy in reviewing and entering billing data, invoices, and financial information.
• Strong analytical and problem-solving skills to analyze billing data, identify discrepancies, and troubleshoot billing issues.
• Strong customer service orientation and the ability to handle client inquiries and concerns in a professional and courteous manner.
• Flexibility with overtime as needed.

The total annual compensation range for this position is $60,000 - $75,000.  Exact compensation may vary based on skills, experience, location, and other job-related factors permitted by law.

All qualified applicants will receive consideration for employment at Kaufman Dolowich without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. Kaufman Dolowich is proud to be an equal opportunity employer.